At WatchPPF, we wish for our customers to be completely satisfied with your purchase. If you are not satisfied with your order, we offer seamless returns and refunds as per the conditions outlined below.
1. Eligibility for Returns & Refunds
We accept returns and exchanges within 30 days of purchase if the following conditions are met: ✅ The product is unused, unopened, and in its original packaging. ✅ The return request is made within 30 days of delivery. ✅ The product is defective or damaged upon arrival (proof required).
2. Non-Returnable & Non-Refundable Items
❌ Used or installed protection films. ❌ Custom-cut protection films (unless defective). ❌ Items purchased on final sale or clearance. ❌ Shipping fees (unless the return is due to our mistake).
3. How to Request a Return or Refund
Contact Us – Email our support team at watchppf@gmail.com with your order number and reason for return.
Approval & Instructions – If eligible, we will provide return shipping instructions.
Ship the Item – Please return the item in its original packaging. The customer is responsible for return shipping costs unless the product is defective.
Inspection & Refund – Once received, we will inspect the item and process your refund within 5-7 business days.
4. Refund Method
Refunds will be issued to the original payment method.
If your refund is delayed, please check with your bank or payment provider.
5. Exchanges
If you receive a defective or incorrect item, we will replace it at no additional cost.
Exchange requests must be made within 30 days of receiving the product.
6. Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours with: 📸 Photos of the damaged item 📦 Images of the packaging & shipping label We will process a replacement or refund promptly.
7. Late or Missing Refunds
If you haven’t received your refund yet: ✅ Check your bank account. ✅ Contact your credit card provider (processing may take a few days). ✅ If you still haven’t received it, contact us at supportwatchppf@gmail
8. Contact Us
For any refund or return inquiries, reach out to us at:
